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Transforming the ways governments operate and deliver services to their citizens remains a priority for policymakers and international development actors. We have developed a thorough understanding of what does and doesn’t work to affect reform.

Our work is based upon a recognition of the practical dimensions of public service delivery where resources are limited, and where government systems need updating or reforming. To facilitate change, we work with reformers in and outside government to understand and address the constraints that limit a government’s abilities.

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We work across the policy cycle, including programme design and implementation. A range of political analysis and political economy tools mean our programmes can adapt to changing political conditions. We have extensive experience in working on institutional reforms and organisation change (including policy, process, structures, and behaviours). Our approach blends rigorous analysis with pragmatism and experience, and a commitment to working closely with public servants to bring about real change.